Job Description Job Title: Life and Health Insurance Customer Service Representative (CSR)
Job Type: Full-time Key Responsibilities:
- Provide exceptional customer service via phone, email, and chat
- Assist clients with policy inquiries and updates
- Process claims and handle billing questions
- Educate customers on coverage options and benefits
- Resolve customer issues efficiently and professionally
Qualifications:
- High school diploma or equivalent; college degree preferred
- Life and Health License required
- Strong communication and interpersonal skills
- Previous experience in customer service; insurance background a plus
- Proficient in MS Office and CRM software
- Ability to multitask and work in a fast-paced environment
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
How to Apply: Send your resume and cover letter to with the subject line "Life and Health Insurance CSR Application."Join our team and help us provide outstanding service to our valued clients! All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.