Position: Network Analyst/Technician II
Location: Atlanta, GA 30322
Duration : 6month-Hire
Shift: 6am-5pm Sunday to Wednesday (4/10s)
Insight Global is searching for a network analyst to support a higher education & research institution with their multiple network systems that vary in complexity.
Responsibilities:
- Applies knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions and configurations.
- Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring service and maintaining agreed upon service levels.
- Installs, configures, maintains, and troubleshoots network services and devices.
- Performs inspections and upgrades.
- Develops and maintains documentation.
- Has strong technical aptitude about troubleshooting and testing activities related to network services and
- interact with customers to resolve network issues
- Aptitude to perform troubleshooting, testing, scripting and coding.
- Assists with systems, provides support without direction, and support modifications/changes to configuration.
- Reports to the NOC Manager, or the Run or Build Manager of Network Services.
- Performs other duties as required
Minimum Qualifications:
- A bachelor's degree in computer science, computer engineering, or related field, and three years of related IT experience, OR an equivalent combination of education, training, and experience.
PREFERRED QUALIFICATIONS:
- IP - Understanding of the OSI network model and the mechanics of the IP Protocol
- Ethernet - Understanding of the OSI network model and the mechanics of Ethernet
- Layer 1 - Understanding of transmission media
- Linux/Unix shell/cli orientation or experience
- Experience or exposure to Ethernet & IP protocol analyzers like Wireshark, tcpdump, etc.
- General understanding of IT security challenges as they relate to data networking
- Awareness of network monitoring protocols and their use
- Ability to display an aptitude for learning and a troubleshooting, and debugging mindset
- Practical knowledge of DHCP in operational environments
- Understanding of DNS requests and the types of available records needed to meet user needs
- Experience with incident management systems to track and manage workflow
- Understanding of Service Management practices in an operational setting
- Willingness to learn new technologies and maintain industry knowledge
- Understanding of the importance of diligence in documentation in an operations setting
Compensation:
$___25_/hr to $__35___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.