Business Operations Analyst, Worldwide Public Sector, WWPS EDU/SLG/xTech Operations

Description

This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, and providing operations support and ensuring data quality.

This position will be responsible for leading formalization of the financial and business reporting for the Education and State and Local Government team within WWPS. The role will include being a strategic partner to the sales team, owning requirements for various dashboards, and reporting and advising on operational metrics and key performance indicators to support the rapid growth of the AWS public sector business.

The WWPS Sales Operations Analyst will work in collaboration and coordination with the Education and State and Local Government sales team they support, including account teams, partner teams, service teams, corporate finance and various other functions. The Operations Analyst will lead the formulation of dashboards, reporting and metrics; support Quarterly Business Reviews; help author strategic narratives, and recommend new ways of managing the business that can help accelerate growth.

Key job responsibilities

• Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness, completeness and accuracy of reporting

• Provide strategic analysis and year/year, quarterly and monthly trend analysis

• Market and industry analysis for education and state and local government markets

• Help author narratives and provide data insights and analysis for Quarterly Business Reviews

• Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business

• Own annual segmentation and quota setting process

• Strategic partner to the Sales Leader for SLG/EDU

• Participate as an active member of the SLG/EDU Central Operations team, responsible for building technical solutions, including but not limited to Tableau dashboards, for stakeholders.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

• Experience in finance, business management and sales operations

• Experience developing business analytics or equivalent

• Experience working within a high-growth, technology company

Preferred Qualifications

• Experience using Microsoft Excel to manipulate and analyze data

• Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.