Bilingual Customer Service Specialist

Location : Wichita, KS, US, 67202

Company : Sherwin-Williams

Date Posted : 4 October 2024

Job Type : Part Time

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As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers, providing excellent service, answering product questions, and ensuring customer satisfaction. This part-time role involves sales goal achievement, maintaining product knowledge, and delivering high-quality standards within the store. The position is located at Store #707270, 2240 N. Tyler Rd, Wichita, KS 67205, with a transfer to Store #721037, 3820 N. Maize Rd, Wichita, KS 67101 after training.

Key responsibilities include:

  • Delivering excellent customer service to achieve sales goals
  • Assisting customers in person and over the phone, building trust-based relationships
  • Processing sales transactions and maintaining work order files
  • Stocking shelves, setting up displays, and managing inventory
  • Retrieving and lifting products up to 50 lbs

Minimum Requirements:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country without needing sponsorship for employment work visa status
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to retrieve material from shelves, lift and carry up to 50 lbs. frequently
  • Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

  • Valid, unrestricted Driver's License
  • High School diploma or GED
  • At least one (1) year experience in delivery, retail, or customer service
  • Previous experience selling and operating tinting equipment