Bilingual Store Customer Service Specialist

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. They also resolve customer concerns and ensure maximum client satisfaction while staying up-to-date with product features and maintaining high quality and visual standards. Customer Service Specialists are responsible for achieving excellent customer service and meeting the store's sales goals.

We believe in careers that grow with you. There's a place for you at our company, regardless of your background. All qualified individuals are encouraged to apply, including those with disabilities and Protected Veterans. We value unique talents and abilities from all backgrounds and characteristics.

• Ensure high levels of customer satisfaction through excellent sales service
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish