Bilingual Customer Service Specialist

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. They are responsible for ensuring maximum client satisfaction, maintaining high quality and visual standards of products and the store, and achieving excellent customer service while meeting sales goals. Customer Service Specialists also assist with sales transactions, stock shelves, set up displays, and maintain inventory control procedures. They are expected to have the ability to communicate effectively in Arabic and English.

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in Spanish