Bilingual Customer Service Specialist

As a Bilingual Customer Service Specialist at Sherwin-Williams, you will work closely with wholesale and retail customers to address their needs, answer product questions, and offer solutions. Your responsibilities will include promptly resolving customer concerns, maintaining product knowledge, and meeting sales goals. This part-time role is based at Store #8067, located at 12614 N Cave Creek Rd, Phoenix, AZ 85022.

• Deliver excellent customer service and achieve sales targets
• Assist customers in person and over the phone
• Build trust relationships with wholesale and retail customers
• Accurately process sales transactions
• Maintain work order files and formulas
• Retrieve and handle products from shelves and warehouse
• Stock shelves, set up displays, and clean store equipment
• Load/unload delivery trucks and make deliveries as needed
• Maintain assigned areas in-stock and presentable
• Comply with inventory control procedures
• Read, write, comprehend, and communicate in English and Spanish
• Retrieve material from shelves, lift, and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Minimum Requirements:

• At least eighteen (18) years of age
• Legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Read, write, comprehend, and communicate in English and Spanish

Preferred Qualifications:

• Valid, unrestricted Driver's License
• High School diploma or GED
• One (1) year experience in delivery, retail, or customer service