Duties

WHAT IS THE WAGE AND INVESTMENT (W&I) DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:

Wage and Investment Service Centers
Wage and Investment Service Centers Atlanta Accounts Management
Wage and Investment Service Centers Austin Accounts Management
Wage and Investment Service Centers Brookhaven Accounts Management
Wage and Investment Service Centers Cincinnati Accounts Management
Wage and Investment Service Centers Kansas City Accounts Management
Wage and Investment Service Centers Memphis Accounts Management
Wage and Investment Service Centers Ogden Accounts Management
Wage and Investment Service Centers Philadelphia Accounts Management
Wage and Investment Service Centers Puerto Rico Accounts Management
Wage and Investment Service Centers IDT/Victim Assistance - Field

The following are the duties of this position at the full working level.

Performs a limited number of administrative tasks using an automated system which involves: assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; timekeeping; and performing other support activity.
Assists in identifying and reviewing Forms W-2 attached to Forms 1040EZ and 1040PC for conditions meeting Criminal Investigation criteria and code the returns appropriately.
Assists in preparing and maintaining regular production/inventory reports using established formats and sources of data applicable to the program, functional, or organizational reporting requirements. Prepares special reports as directed.
Reviews documents for specific requirements necessary for processing. Processes current year and/or prior year individual and/or business returns and related information.
Periodically reviews filed material in the light of ongoing programs or special projects and determines if such material should be consolidated, have new classifications, be retired, etc.
Conducts searches and other follow-up action on delayed shipments where acknowledged transmittals are not received timely.
Transcribes and/or key verifies a wide variety of taxpayer prepared tax returns, related schedules, and/or documents.

RequirementsConditions of Employment

This position is not telework eligible and will require you to work in office for the full work week. If you are selected for the position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).

QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement OR time of referral:
GS-4 GENERAL EXPERIENCE: To qualify for this position at this grade level you must: Have one (1) year of general experience demonstrating the ability to acquire the knowledge and skills to perform the duties of this position. General experience may include progressively responsible clerical, office, or other work that indicates ability to acquire the competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
OR
EDUCATION: Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school. Note: One full year of academic study is defined as 30 semester hours/45 quarter hours in an accredited junior college, college, or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in an accredited business, secretarial or technical school equaling 720 hours.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: An equivalent amount of combined education and experience. The equivalent combinations of successfully completed post-high school education and experience may be used to meet total requirements.
GS-5 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position may includes progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties.
OR
EDUCATION: You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited college or university.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.
CONDITIONS OF EMPLOYMENT:

WORK SCHEDULE - These are full time seasonal positions. The initial season is 6-8 months and can be extended.
Tour of Duty - Shifts vary by location as indicated in the vacancy by location breakout. There is not a guarantee you will be selected for the tour of duty you prefer. If selected, your actual tour of duty will be defined at job offer. Note: Not all shifts are available at each location.
Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.
Mid Shift - Start and stop times between 10:00 a.m. and 10:00 p.m
Swing Shift - Swing Shift - Start and stop times between 2:00 p.m. and 2:00 a.m.

For more information on qualifications please refer to .Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

Additional information

A 1-year probationary period is required.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
This is a bargaining unit position.
Tour of Duty: Select all the Shif t(s) you would like to be considered for. If selected, your actual tour of duty will be defined at job offer. Note: Not all shifts are available at each location.
Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.
Mid Shift - Start and stop times between 10:00 a.m. and 10:00 p.m
Swing Shift - Swing Shift - Start and stop times between 2:00 p.m. and 2:00 a.m.
A recruitment incentive has been authorized for e ligible, highly qualified applicants. The incentive will be $2,000 and will require a two-year service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.
Season is from 6 to 8 months. Employees who work a seasonal work schedule are placed in non-pay status or recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement.
Relocation expenses - No
Locations in Puerto Rico may be afforded Cost of Living Adjustment (COLA) of 2.8%.

We will be filling approximately 207 positions across the following business divisions and locations.More vacancies may be filled as needed in the following locations.Wage and Investment:
207 vacancies for W&I Accounts Management - Tours of Duty TODs vary by location and will be assigned upon selection. Day Shift hours are between 6AM and 6PM, Mid Shift hours are between 10AM and 10PM, and Swing Shift hours are between 2PM and 2AM.

Austin, TX: 28 positions - 16 Day Shift, 12 Swing Shift
Chamblee, GA: 28 positions - 18 Day Shift, 1 0 Swing Shift
Florence, KY: 41 positions - 31 Day Shift, 10 Swing Shift
Franklin, TN: 6 Day Shift
Guaynabo, PR: 5 Mid Shift
Holtsville, NY: 13 Day Shift
Jacksonville, FL: 1 Day Shift
Kansas City, MO: 8 Positions - 3 Day Shift, 5 Day or Swing Shift
Memphis, TN: 35 positions - 11 Day Shift, 3 Mid Shift, 21 Swing Shift
Philadelphia, PA: 15 Swing Shift
Caguas, PR: 20 positions - 5 Day Shift, 5 Mid Shift, 10 Swing Shift
Covington, KY: 5 Day Shift
Cheektowaga, NY: 2 positions - 1 Day Shift, 1 Swing Shift

This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement, 09/18/2024. This announcement will establish an inventory of applicants. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they come available.
It is anticipated there will be a significant interest in the announcement. This announcement may be closed early if sufficient applicants apply to fill the anticipated vacancies.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

Online Application - Questionnaire
Education - See Education Section above
Registration/License (If Applicable) - active, current registration/license
High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).How to Apply

This Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection. Your application will remain active through the open period of this Public Notice. Applicants will be referred on a first in, first out basis. Those applicants who are applying earlier in the process will stand a much better chance of being referred for consideration in the selection process.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 09/18/2024 in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 09/18/2024.
To preview the Application Questionnaire, please click the following link:

To begin the application process, click the "Apply Online" button.
You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 09/18/2024.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information
(ERC) Employee Resource Center
Phone
Website
Address
TS SC - Accounts Management - Puerto Rico
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

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Clerk - DIRECT HIRE (Incentive Eligible)